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Where to find the EZL card
You can find the EZL card at various retailers both online and offline.
More sales locations are coming soon
To use the EZL Card
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Using Public Transportation
Tap the card on the
public transportation terminal. -
Use Partner Merchants
Tap the card on the partner
merchants terminal
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Partner Merchants
Top Up your EZL Card Balance
You can easily and quickly top up your EZL card
with cash at convenience stores and subway stations
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Simple payment(Wechat Pay),
Credit Card(Master, JCB) -
Convenience Stores Nationwide
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Subway transportation
card chargers nationwide
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Using Public Transportation
Tap the card on the
public transportation terminal. -
Pay Anywhere
Insert the card into the payment
IC card terminal and pay.
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You can use the EZL card for IC card payments anywhere in Korea.
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Convenience Stores
All convenience stores nationwide
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Restaurants
Restaurants, fast food chains, etc.
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Daily Life
Hospitals, pharmacies,
movie theaters, etc -
Shopping
Duty-free shops, Olive Young,
Daiso, etc. -
Cafes & Desserts
Starbucks, Coffee Bean,
Gong Cha, etc. -
Cafes & Desserts
Starbucks, Coffee Bean,
Gong Cha, etc. -
Transportation
Bus, subway, taxi
*Transfers are available in the
Seoul/Gyeonggi/Incheon metropolitan area
Top Up your EZL Card Balance
You can easily and quickly top up your EZL card
with cash at convenience stores and subway stations
-
Credit Card(Master, JCB)
-
Convenience Stores Nationwide
-
Subway transportation
card chargers nationwide
Checking Your EZL Card Balance
You can easily view your usage history, recharge records,
and check your balance with just one registration on the EZL TOP-UP App.
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Press [View card]
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Tag your EZL card
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Press [Usage
History] button -
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Check your
usage history
Press [View card]
Tag your EZL card
Press [Usage
History] button
Check your
usage history -
EZL Card Tip
Top Up your EZL Card
Balance
In the event of a failure or cancellation of your EZL card payment,
you may top up using coupons through the EZL TOP-UP App.
You can easily and quickly top up your
EZL card with cash at convenience
stores and subway stations
-
-
Press [View card]
-
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Tag your EZL card
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-
Press [Register+]
button -
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Check your
usage history
Press [Coupons]
on the EZL TOP-UP App
Tag your EZL card
Press [Register+]
button
Check your
usage history -
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EZL TOP-UP
App Download
Scan the QR Code to download EZL TOP-UP App
Please check!
•
When checking your balance or recharging with coupons on the EZL TOP-UP App, you need to tag your physical card.
•
Usage history can be checked for up to the latest 20 transactions.
•
Recharge records can be found under 'Usage History > [Recent]' menu.
•
Points received from events or winnings will be sent to the ‘EZL
TOP-UP’ App [Coupon],
and the validity period
is 7 days from the sending date.
•
You will receive a notification through the App when point coupons are sent.
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-
A.
It can be used at most stores accepting IC card payments in Korea.
*You can check more details below.
[Stores Accepting EZL Card]
Transportation: Bus, Subway, Taxi
Convenience Stores Nationwide: 7-Eleven, CU, GS25, Ministop, etc.
Restaurants: General restaurants, fast-food chains (McDonald's, Lotteria, Outback, etc.)
Shopping: Duty-free shops, Olive Young, Daiso, E-Mart, etc.
Cafe & Dessert: Starbucks, Coffee Bean, Gong Cha, Baskin Robbins, etc.
Daily Life: Hospitals, pharmacies, CGV (cinema), etc.
*However, payment may not be available at some franchise stores depending on the store situation.
[Payment Not Available]
Unauthorized approval, batch approval, automatic transfer franchisees, and cancellation fees incurred.
Department Stores (Lotte/Hyundai/Shinsegae Department Store, etc.) and discount Stores (Kim's Club, Homeplus, Costco, etc.)
Some transportation services (express buses, train tickets) only accept RF Tag contactless payment *IC card payment not available
Some franchise branches that issue their own gift cards
Payment of telecommunication fees, utility bill auto-debit, insurance premiums, etc.
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A.
EZL Card is a prepaid anonymous card service, and refunds are not available for lost cards. If you wish to receive a refund for the remaining balance on your card, you must bring the card with you.
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A.
You can check your card balance and transaction history on the
'EZL TOP-UP' App.※ The EZL TOP-UP App is available for download on the Google Play Store and Apple App Store.
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A.
You can recharge your EZL Card with cash at convenience stores nationwide
(7-Eleven, CU, GS25, E-Mart 24) and unmanned recharge machines
at subway stations nationwide. -
A.
Refunds due to payment failures or cancellations are refunded as coupons
in the EZL TOP-UP App. You can recharge the refunded amount from
the coupon to your card balance and use it.
You will receive a notification through the EZL TOP-UP App when the coupon is issued, and the coupon will disappear 7 days after the date of issuance. (Cannot be reissued after expiration) -
A.
If you have any inquires, please send them to the email address below.
[Email Adress] : total003@myezl.com※ When submitting a customer inquiry via email, please make sure to include the 16-digit number of the transport card you have or are currently using.
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A.
Buses in Gyeonggi-do and Incheon will charge an additional fee for the next ride
if you don’t tag your transportation card when you get off. Please be sure to tag
your transportation card when you get off. -
A.
You cannot transfer if you are riding the same route back-to-back (e.g., if you get
off bus 35 and board bus 35, you cannot transfer; if you get off bus 35 and board
bus 75, you can transfer). -
A.
Transit discounts do not apply, and for Gyeonggi and Incheon buses, a penalty of
KRW 700 will be charged for the next public transportation ride. -
A.
Yes, you can pay in taxis that have EZL’s payment terminals installed. Let the
driver know that you are paying with a transportation card. -
A.
If a transportation fare is paid in error, we need to see the following information
so we can provide you with the correct guidance ① transportation card number,
② date and time of use, ③ boarding or alighting stop, ④ payment attempt, and ⑤
other information. Please email us the above information. Please note that any
additional fares incurred as a result of not tagging your transportation card upon
alighting are non-refundable. -
A.
The balance is displayed when you pay with your transportation card. You can
check your transportation card balance using “EZL TOP-UP App”, and you can
also check it at convenience stores (CU, GS25, Seven Eleven, Emart 24) or EZL
Card charging stations that accept EZL Card (RF). -
A.
Transportation card balances can be refunded at convenience stores nationwide.
Note that a refund fee applies.(Only amounts of 20,000 or less will be refunded
in KRW) -
A.
Prepaid transportation cards are bearer cards, so you can’t pause or refund
transactions. You can only reload balances and refunds if you have a physical
card.
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